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Xray not allowing user to execute tests

Edited

I have a few users who run into issues with executing test cases. They both get "Error: EJ7V2G" with a message "Something's gone wrong" upon pressing the "play" button. 

It comes and goes but has become more frequent. We can't determine the root cause and it is not a consistent issue we're having. Although it is enough to hinder our productivity some days. 

Today, they were getting the error. I went in and was able to execute the test with no issue. They went back in, and everything was working again. 

As QA's, this is driving us mad trying to find the root cause :)

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1 answer

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Tansu Akdeniz
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 31, 2023

Hi @Samantha Dann 

It might be better to contact the app Vendor.

Thanks for your feedback!

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