Xray - Document Generator is not display my list of templates

[Gail Kasey]

I have created multiple templates and set them to be Everywhere. However when I try to generate a report, the drop down list only has two reports to choose from and they are Global Templates.

This was working before as I am creating and testing new reports

[Gail Kasey]

Hi @Trudy Claspill 

Xray is a Jira Add on. Document Generator can generate the document based on Templates for Issues etc

[Trudy Claspill]

Hello @Gail Kasey 

Welcome to the Jira community.

Is this actually related to the Jira product, and if so to the Jira Software Cloud product specifically? I'm not aware of a Document Generator feature in Jira Software Cloud.

[Trudy Claspill]

Thank you for the additional information @Gail Kasey 

Unfortunately I do not have any experience with Xray.

I would recommend for future posts if you are asking about functionality associated with a third party app, do specify which app that is as part of your original post.