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Xray - Document Generator is not display my list of templates

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Gail Kasey
Gail Kasey I'm New Here Nov 28, 2022

I have created multiple templates and set them to be Everywhere. However when I try to generate a report, the drop down list only has two reports to choose from and they are Global Templates.

This was working before as I am creating and testing new reports

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Gail Kasey
Gail Kasey I'm New Here Nov 28, 2022

Hi @Trudy Claspill 

Xray is a Jira Add on. Document Generator can generate the document based on Templates for Issues etc

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Trudy Claspill
Trudy Claspill Community Leader Nov 28, 2022

Hello @Gail Kasey 

Welcome to the Jira community.

Is this actually related to the Jira product, and if so to the Jira Software Cloud product specifically? I'm not aware of a Document Generator feature in Jira Software Cloud.

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Trudy Claspill
Trudy Claspill Community Leader Nov 28, 2022

Thank you for the additional information @Gail Kasey 

Unfortunately I do not have any experience with Xray.

I would recommend for future posts if you are asking about functionality associated with a third party app, do specify which app that is as part of your original post.

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