Workflow transition not visible in issue Edited

I use a workflow which ends in status Done with a transition 'Not accepted' which should cause the status To Do. Unfortunatelly this transition is not visible at the issue. I can't figure out what is wrong with this.

I did make some changes in Project Permissions, so it's possible I did something wrong there. I guessed I need permission to 'Resolve Issues'. But even when I give access to 'anyone logged in', it doesn't resolve the problem.

Any idea?

1 answer

1 accepted

0 votes

Open up the workflow again and have a look at the "conditions" on the workflow transition called "not accepted".  A user needs to meet all the rules set in the conditions there (which are usually things like "must be in role X", and "must have resolve issues permission", but could be almost anything), plus they need to have "transition issues" permission too.

Ah... It's in the 'Transition Issues' Permission.  #ShameOnMe.

(There are no conditions for the Transition)

Thanks.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

377 views 1 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot