Workflow transition not visible in issue Edited

I use a workflow which ends in status Done with a transition 'Not accepted' which should cause the status To Do. Unfortunatelly this transition is not visible at the issue. I can't figure out what is wrong with this.

I did make some changes in Project Permissions, so it's possible I did something wrong there. I guessed I need permission to 'Resolve Issues'. But even when I give access to 'anyone logged in', it doesn't resolve the problem.

Any idea?

1 answer

1 accepted

0 vote

Open up the workflow again and have a look at the "conditions" on the workflow transition called "not accepted".  A user needs to meet all the rules set in the conditions there (which are usually things like "must be in role X", and "must have resolve issues permission", but could be almost anything), plus they need to have "transition issues" permission too.

Ah... It's in the 'Transition Issues' Permission.  #ShameOnMe.

(There are no conditions for the Transition)


Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

11,823 views 13 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you