I use a workflow which ends in status Done with a transition 'Not accepted' which should cause the status To Do. Unfortunatelly this transition is not visible at the issue. I can't figure out what is wrong with this.
I did make some changes in Project Permissions, so it's possible I did something wrong there. I guessed I need permission to 'Resolve Issues'. But even when I give access to 'anyone logged in', it doesn't resolve the problem.
Open up the workflow again and have a look at the "conditions" on the workflow transition called "not accepted". A user needs to meet all the rules set in the conditions there (which are usually things like "must be in role X", and "must have resolve issues permission", but could be almost anything), plus they need to have "transition issues" permission too.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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