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Why won't JIRA open issues when clicked on a board

This is a new issue and appears to be related to a new change which offers to move "To do" tasks from a board to the back log.

When I load our board I see an offer "Move your issues?" (with the option to move all "To do" issues to the backlog). If I leave this pop-up alone I am able to click on issues and have the usual pop-up giving the full description and options for that issues. If I select either option, afterwards clicking an issue does nothing: the description is not brought up.

How can we fix this? (our whole team is experiencing this)

1 answer

0 votes
John M Funk Community Leader Jun 01, 2022

Hey Time - Welcome to the Atlassian Community!

Take a look at this post where someone has the same issue.

https://community.atlassian.com/t5/Jira-Software-questions/Cannot-add-or-edit-issues/qaq-p/2040850

Bottom line is you should open a support ticket with Atlassian. 

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