Why is the 'last comment' field on the 'time in status report' not populating?

Turner, Aiden (NatWest Markets)
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March 5, 2024

I have recently started using the 'Last Comment' field in the time in status report. I am using it on a custom dashboard to see the last update and agreed next actions.

However of my list of 10 issues, only two have updated and display the comment. I cannot see any thing different when going into the JIRA. I am wondered if this was a update timing issue, but other fields such as ''Status' have updated with out issue.

2 answers

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Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 10, 2024

Hi @Turner, Aiden (NatWest Markets)

when you say time in status report, what view are you referring to? Is this a native view in Jira, or something provided by a particular Marketplace app?

Best,

Hannes

0 votes
Valeriia_Havrylenko_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 5, 2024

Hi @Turner, Aiden (NatWest Markets)  👋

You can get last comment in filter by JQL with Time in Status for Jira
Here is short step-by-step guide 

You can also book a live demo - we'll show you the application inside out and answer all your questions.

Hope it helps!
Have a nice day  🥳

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