I have read through multiple posts in this community and still have not been able to find an answer. I have been working on a board in which creating sub-tasks was working fine, and then all of the sudden I get a "connection error" and I'm unable to add sub-tasks. I restarted this project 3 times because I kept getting this error. My sub-tasks are enabled, I have permission, I feel like I've checked absolutely everything, yet it's still not working.
It works for other projects just fine, but it just stopped working for this one.
Hello @Genevieve DeRose
Welcome to the Atlassian Community. Sorry to see you are facing an issue to create sub-tasks.
Please, check the steps below so we can better troubleshoot the problem:
Let us know if you have any questions.
I am currently experiencing this issue. A user was able to create subtasks just fine one day and the next in two projects she no longer can. She is the default assignee in those projects. And has full administrative rights to those projects. My account also can not create subtasks in those projects now. There was no change in the project settings that I can tell which precipitated this change.
The "error" such as it is :
"The request timed out try again."
This is very frustrating. This is using Jira Cloud.
Thank you for any suggestions or help.
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