Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,557,130
Community Members
 
Community Events
184
Community Groups

Why cannot I add/edit any Transition Properties on any status from my Project Workflow?

Angheli Gabriel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 13, 2023

I cannot add/edit any Transition Properties on any status from my Project Workflow, so whenever I put an issue in the "Closed" Status, its Resolution remains as "Unresolved".

I made a custom Software Simplified Workflow for a Project and I can no longer edit statuses from the Board Configuration where I had a checkbox destined for automatic resolutions. But since I edited the Workflow to be more specific for my project, I can no longer close issues with the "Resolved" Resolution.

I am able to see the "Options" field and the word "Properties" below it, but they are not clickable. Moreover, I do not have any field regarding Properties in the Project Settings side bar, like I saw on tutorials which showed how to add new Transition Properties.

It is worth to mention that I have all the necessary Roles and Permissions to make changes and more importantly, I am on a dedicated Jira Software webpage for the Endava Company and possibly that's why I have the mentioned issues. Nonetheless, I still want to be able to set up correct Resolutions and Properties on my project.Jira Project Workflows.png

1 answer

1 accepted

1 vote
Answer accepted
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 13, 2023

Hi @Angheli Gabriel and welcome,

as project admin, in order to be able to edit a workflow, you need to have extended project administrator grant and the related workflow shoul be not used in other projects. 

Please ask to a JIRA Administrator within your company.

Fabio

Angheli Gabriel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Apr 13, 2023

Hi @Fabio Racobaldo _Herzum_ ,

Thank you for the information. I will ask as mentioned and hopefully I can solve the problem. 

Have a nice day,

Gabriel A.

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 13, 2023

you're welcome @Angheli Gabriel 

Like Angheli Gabriel likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events