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Why can't I set the Assignee in a Create post action or Create automation?

Phil Bustin
Phil Bustin
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Mar 28, 2023

I tried setting the assignee to a user in a Create post action, but the Assignee is unassigned in the first status.  I also unsuccessfully tried copying the Assignee from a custom user field, and the same two actions in an automation triggered by creation.

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Juan Carlos Vera
Juan Carlos Vera
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Mar 28, 2023 • edited

Hi @Phil Bustin ,

IF the automation assign a User, and its not updated... Be sure that the User who execute the Autoamtion Have Assign issue permisions, and the user who is assigned, have the Assignable issue permisions too

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