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Why can't Excel files downloaded from Jira filters be opened in Protected View anymore?

Pablo Pérez Klein
Pablo Pérez Klein Sep 29, 2023

It's been happening for a few weeks now, and I've had to uncheck "Enable Protected View for files originating from the Internet" to be able to open them again (following the steps from this link), which I'm obviously not comfortable with.

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Aron Gombas _Midori_
Aron Gombas _Midori_
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Sep 29, 2023

Can you share a screenshot what link do you click and where to get the Excel file?

There is a built-in feature, several apps that generate Excel files, therefore we should identify which one you are using.

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Pablo Pérez Klein
Pablo Pérez Klein Oct 01, 2023

It's a link in the filter view:

Screenshot.png

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Aron Gombas _Midori_
Aron Gombas _Midori_
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Oct 02, 2023

Aham, this is the built-in Excel export feature.

If other Jira Cloud users don't see it, then it should be specific to you...

Can you try:

  1. Exporting from another PC (to test if the problem is specific to a local PC and the Excel installed to that)
  2. Exporting using another user account (to test if the problem is specific to a user)
  3. Exporting from Jira Cloud site (to test if the problem is specific to a Jira Site)

Little experiments like this could help narrowing down the source of the problem.

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