Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why are custom fields not showing up in the issue collector creation screen?



I have this problem: I have created an issue collector, where I was able to control which of my custom fields would be in the issue collector form, everything was working fine, but today, I don't know what exactly changed (my colleague also started to make some changes), and suddenly all of the custom fields are gone... They are in the final form, but can't be removed (added)... they are normally set to the correct screen...




1 answer

1 accepted

0 votes
Answer accepted

@Jan Durica


This will happen if those custom fields are required. In your case, you can tell that all of them are because of the red star next to each of the custom fields. It appears that your coworker modified the fields configuration scheme and made a bunch of custom fields required!



Hello Kian,

yeees, you are right, they are now required, so they can't be removed, that is logical. And we had another problem, that another field is also required, but was not there, but it was a User picker field, and that is not allowed in these forms, as it would need logging in.



Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Posted in Jira Software

Presenting the "Best of 2020" Jira Software roundup!

Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

7,044 views 8 28
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you