@Daan Greven - to be clear, if you're on a Free plan, you can only share bugs publicly on Atlassian Community (this site). Community Leaders (volunteers like me!) on this site can escalate to Atlassian if a bug seems serious and can't be addressed by any reasonable workaround/configuration.
If you don't want to post publicly, use the "Help improve the new issue view" - but I guess that window isn't available universally. 🤔
In the screen you pasted, the URL field is empty. You must supply the URL for your JIRA Cloud instance and that will be used to determine if you are on an instance using a plan that includes support. If you don't provide the URL, or are on the Free plan, then as @Dave Liao said you can post about the issue publicly on the community but you won't be able to report it otherwise directly to Atlassian Support.
Well, I left it out of the screenshot, but I did enter the URL earlier, and I ended up on the System Dashboard (https://jira.atlassian.com/secure/Dashboard.jspa) and the Jira Server and Data Center Bug Fix Board. When I try to create the bug report from there, I come back once again to the same Contact Support form.
>to be clear, if you're on a Free plan, you can only share bugs publicly on Atlassian Community (this site)
You need to do a better job of making it obvious to the person using the software on behalf of the customer. No context = confusion = don't understand = mad = much to do about something you could have written a simple ditty about on the webpage.
Bad user experience is not a user's fault all the time.
👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...
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