Hi @tal
I remember a similar requirement which I found here. The summary was that you cannot skip workflow steps but based on a field you could decide if an user has to take one or a different transition.
Using conditions within workflow you can make sure the right transition is offered.
Let us know if the suggestion works for you also.
Regards,
Daniel
Perfect, you're welcome!
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Hi @tal
Welcome to community! Can you elaborate more on your question on what you mean by make one of the statuses required when field is marked "yes"? Is statuses a field as well or you're referring to the workflow status the user will be transitioning to?
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Please can you also explain your use case here? What purpose does it serve to a user using it? A Status in itself basically just display the progress of the issue or ticket. I don't particular see a need why it should be required. Most users would rather hide the status but making it required serves no purpose in a workflow design. By default the status being a system field can't be configured to be required. Probably expanding on your use case we can better explain what else you could try.
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Thank you, some of our tickets must to go via security review before completing the task, some of them don't. I want the ability to mark a field named "Requires a security review" if this field marked as yes, I want to obligate the transition via the workflow status "Security review"
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