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  • When creating comments from incoming emails is it possible to also capture the email header info?

When creating comments from incoming emails is it possible to also capture the email header info?

Ryan Taylor
Contributor
October 20, 2023

When creating comments from incoming emails is it possible to also capture the email header info such as From:, To:, Subject, etc? This pertains only to Jira Software Cloud.

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Iryna Komarnitska_SaaSJet_
Community Champion
October 24, 2023

Hi @Ryan Taylor ,

If you use Gmail, try using an app from my team - Email&Tasks: Jira Cloud for Gmail to add comments.

In addition, the app makes converting emails into Jira tasks easy.

I hope it will be helpful for you!

Ryan Taylor
Contributor
October 24, 2023

Thank you for your response, however, we do not use Gmail. As such this would not apply in our situation.

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