When connecting a project to a Slack channel, I see a message related to user permissions

Aaron Gibralter October 20, 2020

When I post an issue link, i expect it to expand in Slack. However, I get this message. When I click "Add user" a message goes to our Jira admins asking to provide access to a user that is no longer with our organization. I'm assuming what is happening is that for some reason, the integration is detecting the disabled Slack user's former presence in the Slack channel while it does not see the same user on the Jira side (the user was disabled or deleted from Jira). Is this something that can be fixed on our end? Or is there a bug in the integration in terms of how it is evaluating permissions?

 

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