The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
I am in a team-managed project and before ending my Sprint, all my Stories, Spikes and Tasks were moved to Done in my workflow. When I ended my Sprint one Task and one Spike were recognized by JIRA as not Done, and I had no choice but to move them to the next Sprint, which I didn't want to do. These two parent tickets and all their sub-tasks are marked Done in the workflow, but the parent tickets have no line through their numbers. JIRA doesn't think they are done, even though everything about them is moved to Done. How do I get JIRA to recognize these two items are Done, so they move out of my Sprint when I close it ?
Hi Jean,
Two things - are all of the cards (both parents and sub-tasks) in the last column on the board? That's the only thing the sprint considers done, regardless of the status. Also, you need to add a post function to set the Resolution on the transition to Done. That's what causes the strikethrough.
I confirm this analysis, we have had many cases in our instance related to this oversight of mapping
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
".....add a post function to set the Resolution on the transition to Done." Where can I read documentation on how to do this ? Thanks for the responses. I had a "Won't Do" column with a Done status assigned to it sitting as the last column on my board. I've re-arranged columns so that the Done column is the last column on the right, and I'll verify when my Sprint ends next week that none of the Done tickets roll forward.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.