Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,294,659
Community Members
 
Community Events
165
Community Groups

What is done in burndown chart?

A little background: 
Our workflow consists of a couple of following steps:WF.jpg

 

So when the scrum team send item to Acceptance testing (the workflow changes the resolution to "done")  it is considered as Done for Scrum team (there is some work required for Client to do some testing on their side etc) 
So when I'm looking at workflow (or when I'm ending sprints) it shows that items in Acceptance testing Status are not considered as Done. This is a bit of a problem as we are running some reports for retro on how to improve the team collaboration on items and while in reality most of the work is done, the reports (and burndown chart as well) is not seeing it as work completed. 

can you please assist me in this?

2 answers

1 vote

"Done" is the last column on the board the sprint is shown on.  The actual status in the column don't matter too much, and their status category (colour) is irrelevant.

It's easiest to think of a board as representing a team.  "Done" for the team using the board means "this team has no further interest in this story, we're done with it". 

You've got steps after "dev team has delivered", so you should set up your board such that the done column contains 

  • The status that the Scrum team moves an issue to when they are done with it (let's say that's peer review for the rest of this discussion)
  • All the following status (QA, Acceptance Testing etc)
  • Delete as well

You need to include all the status after done otherwise you can't report on the sprints. Let's say ABC-123 is estimated at 8 points, goes into the sprint and gets moved through to Peer Review, so you burn 8 points.  Great. 

Now the QA team pick it up and move it to QA.  If you have not mapped that field to the "done" column, it looks like 8 points have been removed from the sprint.  So your sprint reports are now wrong, as is your velocity.

It's the same reason you want to include "delete" in the Done column - you lose visibility and reporting on it if you don't include it.

0 votes

Hi @Arturs Kalnins - I believe the burndown is based upon resolved not being empty.  So you may need to set resolution on each of your "Done" statuses. However, this could create other challenges if you are reporting against resolution

Note - In a best practice configuration, you have a single "Done" status that is based upon your scrum team's "Definition of Done" for a given sprint.  This means a story isn't "Done" until the issue has passed all of the defined toll gates and thus won't burndown.  So, you have two possible paths for best practice:

  1. Definition of Done includes QA and release activity - Convert your Acceptance Testing and Ready for Deployment statuses as "In Progress" statuses.  Your sprint will not burn down until all activities are complete
  2. Definition of Done does NOT include QA and release activity - Remove the two statuses and capture these activities separately as their own linked issues. This will burn your development activity but QA and release activity would burn separately.
    1. Tip - You could set up automation to automatically clone/link QA/release activity upon completion of development activity in this scenario to keep fluidity between teams.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,236 views 35 44
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you