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What is ERROR: 1WGQGN4

Mikhail Baklanov
Mikhail Baklanov May 15, 2021

I recieve ERROR: 1WGQGN4 after selection "Code" menu on the web page. What is it? I don't view my repository.

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John Funk
John Funk
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May 15, 2021

Hi @Mikhail Baklanov  - Welcome to the Atlassian Community!

Those codes are rarely helpful. Can you share a screenshot of what you were doing when you got the error? And describe what you were trying to do?

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Mikhail Baklanov
Mikhail Baklanov May 16, 2021

Hi, @John Funk

It was yesterday, but i have stored screenshot:Screenshot_3.png

I click at the moment on "Code" ("Код" on the screenshot) and it works normal. I hope it was temporary bug of the site.

Thanks,

Mike

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John Funk
John Funk
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May 16, 2021

Do you have development tools attached to your project? 

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Mikhail Baklanov
Mikhail Baklanov May 17, 2021

Repository only. To say ticket commits.

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John Funk
John Funk
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May 17, 2021

Let me see if someone from Atlassian can take a look. 

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Stephen Sifers
Stephen Sifers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 17, 2021

Hello Mikhail!

Thanks for pulling us in to take a look @John Funk

Mikhail, I would be interested to know and test a few things to help narrow down the scope of the issue, could you please let us know and test the following:

  1. Are you using a VPN to access these products?
    1. If so, if you disable the VPN are you able to access the code section?
  2. Have you attempted with another browser or incognito session to see if there are similar results?

Looking forward to hearing back!

Regards,
Stephen Sifers

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Stephen Sifers
Stephen Sifers
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 17, 2021

Hello again,

It's also completely possible and most likely this was an issue on our end.....

image.png

https://bitbucket.status.atlassian.com/incidents/5q0zhsqk5dxm

Yes, the issue should have been intermittent during this time...... 

Regards,
Stephen Sifers

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John Funk
John Funk
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May 17, 2021

Thanks @Stephen Sifers for checking on this!

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Mikhail Baklanov
Mikhail Baklanov May 18, 2021

Hello, all! I think the problem was besause of DB maintenance. Thanks!

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