Webhook not giving events to slack.com

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Burke Culligan
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May 24, 2016

You need to use the JIRA <-> Slack App Integration method and not a generic webhook... so from Slack's side setup a JIRA App integration and it will give you the appropriate webhook URL to use.(and then paste that into the JIRA side).. for whatever reason it does not work with a generic Slack webhook URL... 

 

Also if you change the name of a status filed in your workflow, this will break the Slack-JIRA webhook integration, so you'll need to reset the conditions on the Slack side with the new name of the status/transition. 

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Christian Marth February 22, 2016

Yeah it's still not working, I created a custom notification using Zapier to catch a webhook from JIRA for comments and post to slack

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William Harris
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January 29, 2016

I updated the code by @ks yun and made it run as a service on the same server as my JIRA server. Works like a charm:

https://github.com/Kisung/jira-comment-slack

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Nestor Toro
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March 26, 2015

Thanks for the suggestion Julien. Unfortunately, we're pretty tied to JIRA for both issue tracking and Agile project management. Perhaps that was my first mistake ;-)

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Nestor Toro
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March 26, 2015

Greetings. The problem still exists as of 3/26/2015. I don't see comments being pushed to Slack. What is the status of this issue? Is it a JIRA or Slack problem?

Piyush_Annadate July 17, 2017

That's the issue as 'JIRA CONNECTOR from SLACK TEAM".

 

Do the below:

1. Enable 1st and 3rd option of Additional Notifications in Slack -> JIRA configuration

2. Un-Check Comment update/delete/create in JIRA webhook configuration

3. Enable issue 'update'

 

Test and enjoy !!

Thomas McHugh January 23, 2018

Unfortunately this fix doesn't work for me.

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Terrance MacGregor
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August 15, 2014

100% agree. Jira on Demand is not sending updates into Slack.com. Would love to see this working.

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Florian Huber
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August 11, 2014

This problem still exists (in Jira On-Demand). I really would like to get any updates, e.g. assignments - in order to get rid of our email notifications.

So far, the beauty of webhooks is not fully approachable.

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