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We have a bug on Associate an issue type with a screen scheme screen on jira

Pavan Nayak September 19, 2022

Unable to associate issue type with screen

Please help. 

I have followed this step 

https://confluence.atlassian.com/jirakb/unable-to-associate-issue-types-to-screen-schemes-1127257710.html

But no succesError 503.pngLogs.png

1 answer

0 votes
Trudy Claspill
Community Champion
September 19, 2022

Your post is tagged that you are using the Cloud product. You may notice that article says:

"Platform Notice: Server and Data Center Only. This article only applies to Atlassian products on the server and data center platforms."

Please confirm for us, are you using Jira Cloud or Jira Server/Data Center?

Please tell us the steps you are executing and what you are experiencing when you are trying to associate an issue type with a screen, including any error messages you see. Screen images will be helpful.

Pavan Nayak September 20, 2022

jira server/data center 

Error 503.pngLogs.png

Pavan Nayak September 20, 2022

8.13.22

Pavan Nayak September 20, 2022

this is a license version. we have tried restarting. did not help. I can provide the support zip in sometime

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