You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Dear Jira Support Team,
I am writing to report an issue that I encountered when trying to save a comment on your support platform. Whenever I try to submit a comment, I receive an error message that says "We couldn't save your comment." I have attempted to save the comment multiple times, but the error persists.
I have already tried the following troubleshooting steps to resolve the issue:
Despite these efforts, the issue still persists, and I am unable to post my comment.
As this is an urgent matter that requires prompt attention, I kindly request your assistance in resolving this issue as soon as possible. I would appreciate any guidance or support you can offer to help me post my comment successfully.
If you require any additional information or details about the error message, please let me know, and I will be happy to provide them.
Thank you for your attention to this matter, and I look forward to hearing from you soon.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.