We couldn't connect to that issue Make sure that this issue actually exists in that project. If it d

[Cihat_Haktanır]

Hello, I get backup of my jira. And I only changed some issues created and updated date in entities XML file. I did it before. After that I imported my documents to jira with Merge with existing cloud users method. And now when ı tried open issues I get a error message like that:

We couldn't connect to that issue

Make sure that this issue actually exists in that project. If it does, try again in a few minutes. If you still can't link to the issue, contact your Jira admin.

All my issues and projects are seen no problem but when I tried oped issues I got an error message. Please help me.

[Cihat_Haktanır · Accepted solution]

I solved problem.

[Muhanad Znbrakji]

Hi, I am having the same problem. How did you solve it?

Thanks in advance!

[Jan_Anderson]

Hi.  I'm having the same issue with a stakeholder who needs update issue.  How can you tell if you your issue exists, other than hitting the link and going in there ok.