Using automation to email members of a Project Role

[Alexander Wildes Jr]

Is there a way to create an automation rule to send email to the members of a Project role?  or must a Global group must be created?  In other words, I have a project with various project roles.  When an issue ticket transitions to a different status, for example, I would like to create an automation rule that will email just the members of the project role.  Is this possible, or must I create a global group with the project role members?

Thanks

[Aron Gombas _Midori_ · Accepted solution]

There are powerful apps for improved emailing like this one:

https://marketplace.atlassian.com/apps/1211069/notification-assistant-for-jira-email?tab=overview&hosting=cloud

It can send emails based on roles.

[Alexander Wildes Jr]

Thank you Aron,  I was trying to have to incur a cost. However, I will definitely keep this app in mind.

[Kian Stack Mumo Systems · Accepted solution]

@Alexander Wildes Jr, 

I don't think you can email project role users, but you could change the workflow to fire a custom event and then change your notification scheme to alert project roles when that event is fired.

Does that make sense?

Thanks,

Kian

[Alexander Wildes Jr]

Hi Kian,

Thank you.  This truly makes sense.   I Know I can fire off an email via groups, but I did not think about a notification scheme, may be worth my while to explore this as well.

Thank you