Users can not change password in Jira

I am currently trying to find a way to let users change their password in Jira Software.

The currently installed version is 7.6.0, and I do use Jira's internal user directory. Searching for this issue brings up that the "Change Password" link on the user profile is not visible for external user directories only. 

Any hints and suggestions are highly welcome. Thanks so much in advance.

1 answer

Don´t think this is supported.

 

I´d rather set up an AD FS server for this purpose. AD FS will also let users change password AFTER it has expired.

 

-Lars

Hi Lars.

 

Thanks for your reply. But it must be possible. There is documentation for it and it worked before. (But no idea when it stopped working. Haven't tried for a while)

The reason why I am not running it against my LDAP is that I had problems setting it up with the starters license (my user directory has more than 10 users in it). To be fair, this is ages ago. But changing the user directory provider now would bring more issues than it solves.

Any other ideas?

For users in Internal user directory password change should (of course) be possible.

I tested with latest jira with an Active Directory user directory in read write mode. 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

11,966 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you