Users can not change password in Jira

I am currently trying to find a way to let users change their password in Jira Software.

The currently installed version is 7.6.0, and I do use Jira's internal user directory. Searching for this issue brings up that the "Change Password" link on the user profile is not visible for external user directories only. 

Any hints and suggestions are highly welcome. Thanks so much in advance.

1 answer

Don´t think this is supported.

 

I´d rather set up an AD FS server for this purpose. AD FS will also let users change password AFTER it has expired.

 

-Lars

Hi Lars.

 

Thanks for your reply. But it must be possible. There is documentation for it and it worked before. (But no idea when it stopped working. Haven't tried for a while)

The reason why I am not running it against my LDAP is that I had problems setting it up with the starters license (my user directory has more than 10 users in it). To be fair, this is ages ago. But changing the user directory provider now would bring more issues than it solves.

Any other ideas?

For users in Internal user directory password change should (of course) be possible.

I tested with latest jira with an Active Directory user directory in read write mode. 

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

927 views 5 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot