User cannot add viewers to filters

Clarissa Vargo March 14, 2022

One of the project managers in my organization is trying to share a filter with a specific project group in our organization.

Currently, she is unable to share the filter with anyone and it is a "Private" filter. She does not have anything appear on the drop down list when trying to edit the filter's view permissions. She was able to add the group to edit the filter, though.

The PM is in the group that she is attempting to share the filter with.

This is happening for all of her filters.

2 answers

1 accepted

1 vote
Answer accepted
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 14, 2022

Hi @Clarissa Vargo , welcome to the Community. Can you check to see if this person is in a role that is allowed to share filters and dashboards?

enter "gg" and then "general config" then Global Permissions where you will find share dashboards and filters.

Clarissa Vargo March 14, 2022

Hi @Jack Brickey ! This worked! Thank you!

Marcel Risberg April 22, 2022

Thank you.

Note to future readers: Enter "gg" on the keyboard in the browser while on the Jira page.

Carla Olynyk October 26, 2022

How do you get to these steps in your post?

"enter "gg" and then "general config" then Global Permissions where you will find share dashboards and filters."

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 26, 2022

hi @Carla Olynyk , try this approach...

settings (the cog/gear in upper-right) > System then look for Global permissions then check Share Dashboards and filters.

0 votes
Pankaj Sahu February 23, 2024

Facing the same issue on Cloud instance, showing private filter while adding the project, not showing up.

However, able to add individual user.

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