Use Comment function in Jira Cloud Integration in Slack

Jannis Friederich February 20, 2023

Hello.

We are using the Jira Integration in Slack.
It is helpful to use the commentary fields in Jira.

But if I receive a notification in Slack by the Jira Bot and I use the comment function to answer, I can’t find other Jira or Slack users to address them.  See screenshot.

So this function does not work for me. I have to use the link to open the original Jira ticket and use the comment field there.

Do I miss something?

Thanks

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