I have a custom Jira field. I updated the description and it is not showing the update. I followed the steps in this article and still didn't work
Also, I only see the description when I create a new ticket. How can I see the description when I edit an existing ticket?
The link you provide is for Jira Server. But your deployment type on this question says you are using Cloud. If that is the case, then the Server information won't apply.
Can you describe what you have done to try to change the field description?
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