Update a custom field from a Google Sheet

[Stefan Dragan]

Hello,

I have a Google Sheet with all the customer's contact information/server information.

I would like to create some custom fields in my cloud Jira Service Desk and auto populate the server name and phone number of the customer in the ticket once it's opened.

I tried to find information on how to connect Google Sheets with Jira and i could not find any.

Is this even possible? If so, can someone help with a step by step explanation as if it implies API/WebRTC i'm a coplete newb:)

Thank you!

[Karthik Santhosh]

Hi Team,

I have a same requirement, do we have something as a solution that we can cater to such use cases.

Thank you.