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Has anyone come across this characteristic before?
While Creating tickets via Jira Email this Issue
The description field as well as they comment field is populated.
This is so strange, I wonder what could be the likely reason behind this.
Any recommendations to fix this?
Hi @Lewis Tanguhwar welcome to the Atlassian community.
I'm unable to replicate the same on my Jira work instance at the moment.
If I'm in your shoes, I would check with my Jira admin to see if they made any field configurations to the project/ boards.
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