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Unremoveable Watcher

In our Jira Software Server 8.13.1 we have one single user which can not removed from the list of watchers of any issue. Whenever the user is removed or removes himself from the watchers of an issue he is immediatly added again to the list of watchers for that issue by an unkown mechanism.

Even after we set that user to inactive and removed all project roles, it was still not possible to remove the user from the list oft watchers. No logs shows anything unusual.

Has anybody ever monitored a similar behaviour?

1 answer

1 accepted

1 vote
Answer accepted
Laurens Coppens Community Leader Feb 16, 2021

Hi Thilo,

There is a bug in Jira that, when a user has been auto added to watcher, removing him does not work.

The solution is to remove the user from watcher, add him again, remove him again and then refresh the screen.

Then the user should be removed from watchers.

 

Hope this helps,

Laurens

Dear Laurens,

Thank you for that hint. It solved my problem and can even be used in combination with Bulk Change:

  • Login as the specific user
  • Search for all issues with "watcher = currentUser()"
  • Do BulkChange "Watch issues"
  • Repeat Search
  • Do BulkChange "Stop watching issues"

Best Regards,

   Thilo

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DEPLOYMENT TYPE
SERVER
VERSION
8.13.1
TAGS
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