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UnknownHostException: mail-us.prd.msg.ss-inf.net

We have this error message this morning when sending emails with automation

 

UnknownHostException: mail-us.prd.msg.ss-inf.net

Please conatct pascal.cribier@inetum.com to help us to solve this issue 

priority high 

6 answers

6 accepted

2 votes
Answer accepted

We have the same problem  - is Atlassian informed?

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0 votes
Answer accepted

Same here

0 votes
Answer accepted

Even we are experiencing this issue.

Atlassian response : 

We want to let you know that we are receiving similar complaints from our customers and this looks like a wider impact from our end.

We have raised an internal incident at our end and our developers are currently reviewing the issue. We will get back to you as soon as we have more information from our developers on this.

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0 votes
Answer accepted

We have exactly the same issue, atlasian, what is going on ? Bogomil Shopov, is this only instruction for server instance? 

0 votes
Answer accepted

I experience the same issue as well in my Jira Cloud instance. 

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