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Unfair treatment for DC services!!!

Monica I'm New Here Feb 03, 2021

I saw news from Official China Atlassian Accounts that Data Center for teams with over 25 members is only available in China! Why is that ???

Cloud is not a good alternative solution for our team because we are concerned about the data security problems and we also don’t have over 500 members in the team to use DC.

The crucial thing Atlassian should do is that treating customers fairly in the international market!Small firms like us shouldn't be treated differently!!!

1 answer

Hi Monica,

As a result of the unique regulatory environment in Mainland China, specifically the strict onshore data requirements, Mainland China customers cannot buy cloud products from Atlassian (or from many other multinational SaaS providers). In order to meet the needs of these customers, we have decided to offer Data Center tiers under 500 users in Mainland China.

Best Regards,

Kerwin Chung

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