name suggestions are not coming while updating status of tickets. developer name or reviewer name should be suggested while type some characters.
Hello @subash.kumar
Welcome to the community.
Have the users ever logged into Jira?
Are you working with a Company Managed project or a Team Managed project?
What field are you trying to update?
Have you been granted the global permission for Browse Users and Groups, by a Jira Administrator?
Hi Subash - Welcome to the Atlassian Community!
Updating the status of a ticket is not the same as updating the value of a field in the ticket. What exactly are you trying to do?
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I am trying to update status as well as name of assignee and reviewers in a ticket for my company project.
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So, you can create an Automation for Jira rule that is based on the Issue transitioning to a particular status. Then you can set the assignee and reviewers automatically.
Here is some more information on Automation for Jira:
There are two types of automation:
Automation Basics: https://www.atlassian.com/software/jira/guides/expand-jira/automation
You can do this via global rules to apply to all projects also. You'll need to be a Jira Admin/Site Admin, go to Jira Settings > System > Automation Rules (left-hand menu).
For more on using Automation For Jira see these help pages.
Jira Automation Template Library to help get you started quickly:
https://www.atlassian.com/software/jira/automation-template-library#/labels/all/customLabelId/1453
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