Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to update/save filter permissions , 'Save' button not working

Nit sure if this is a bug on JIRA Cloud in general but this 'Save' button doesn't work. Tried from different machines. Just trying to update a filer so other users can see it. Any ideas?


2 answers

0 votes
Jack Community Leader Mar 28, 2021

Did you use the “Add” button first?

Hi Jack, thanks for replying.

Yes, I did you can see the 'Private' below has been updated to say 'My Organization'.

I've also tried 'Public' but nothing saves.

Jack Community Leader Mar 28, 2021

Is this happening with other filters? Can you recreate the filter and try? Different browser maybe?

I'm using Chrome, checked IE also the same.


It will save if I just add a description and don't change the Access.

Access can't be changed on any Filters.

All new Filters and copied filters are created as 'Private'.

Theres seems to be no way for me to share any filters due to not being able to change the Access permissions. 

My user account is the Admin.

Jack Community Leader Mar 28, 2021

Seems odd for sure. I’m not where I can check mine at the moment. I might suggest contacting Atlassian Support. Might be some regression with recent update if you have been previously successful. 

I'm not cover by support since we're on the free tier. I recently moved to Cloud so never actually saw this feature work. 

How do I update Cloud?

I've upgraded to Standard so I can access Support.

I will post the solution on here once they resolve it.

Jack Community Leader Mar 28, 2021

Tom, sorry I missed that you were on Free. Did you try again after upgrading. I wouldn’t think that sharing filters require standard but not sure about that either. 

0 votes
John Funk Community Leader Mar 29, 2021

Hi Tom,

Check the global permissions to make sure you have the permission to share filters. 

Got to Settings > System > Global Permissions

Check the Share dashboards and filters permission to see if you are in a group that has that. 

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Confluence

⚡️NEW Group for Confluence Cloud Admins

Calling all Confluence Cloud Admins!  We created a new Community Group to support your unique needs as Confluence admins. This is a group where you can ask questions, access resou...

58 views 1 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you