With my account, I have the following two problems:
However, everything works fine when assigning an issue to someone.
Other colleagues working on the same projects don't report any similar issues. They are able to share issues and to mention other users in comments. I had been able to some time ago. But somehow things changed and I have no idea why this change happened.
The behaviour is reproducable in the following environments
Appears like it's not a corporate firewall problem ...
I didn't find any JIRA setting - neither project nor personal - appearing like solving this issue.
Does anyone of you have any further suggestions?
Thank you in advance & Kind regards
Thanks @Trudy Claspill
I thought I had the Browse Users permission but obviously I didn't. Only from this article I learned about the global permissions settings. By thoroughly checking all my group assignments, I found the missing piece of the puzzle.
Absolutely helpful advice, thanks again
generally this has to do w/ permissions. For example you can only mention users that have browse access to the project. But it sounds like you are saying that you don't see any users and I would assume you must have some user in the project with Browse capabilities? In any, can you assign an issue to any user? if so please try to mention the user that you can assign to.
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