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Unable to filter by the options created in a custom field

Olivera Todorovska
Olivera Todorovska Apr 11, 2023

Hello,

We've created a custom field on a Jira Project and we'd want to filter by one of the options. When using the filter it is not working. 

Please advise. jira issue.pngjira filter.pngjira result.png

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Apr 11, 2023

I would start by renaming your "Category" field.  Jira already has two Category fields built into it if you've got one of the non-core applications, and that is going to give you massive problems with search already, adding a third one is not going to help.

Even if you insist on going back to Category, you may find it a useful test to rename the custom field temporarily so you can check what happens when you try to use it by a slightly different name.

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Olivera Todorovska
Olivera Todorovska Apr 12, 2023

Hi Nic, 

We've tried that and it doesn't work. 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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Apr 12, 2023

Ok, so can you explain what is "not working"?  Autocomplete?  Search giving unexpected results?  Where are you trying to use these filters?  

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