Unable to edit issue fields in details panel.

Initially, it was possible to modify issue fields directly in the details pane. But a few days ago something happens and now details panel looks like a read-only view.

Where can I find reasons of this problem? Any logs or somethings else?2017-08-10_130546.png

2 answers

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Tarun Sapra Community Champion Aug 10, 2017

Done/Resolved issues are generally not editable until or unless you explicitly make them editable.

https://confluence.atlassian.com/jira/allow-editing-of-closed-issues-138704.html

ALso certain fields like created, resolved, updated are auto populated and can't be edited.

Thanks for quick reply!

But this problem is actual for any issues. Not only for Done/Resolved. For all project in our company.

2017-08-10_153737.png

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Please check your Permissions set for your project like

Edit Issues
Ability to edit issues.

Assign Issues
Ability to assign issues to other people.

Modify Reporter
Ability to modify the reporter when creating or editing an issue.

 

If you set required permission for a specific Role/User needs edit permission will resolve your current issue

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