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Unable to create project in jira cloud

Shahab Najmi
Shahab Najmi December 29, 2019

I just signed up for jira and am trying to create a project. When I go to the initial welcome screen it asks me questions about adding team members, then about experience with agile/jira etc. When I select a template (Kamban) it does not create anything and the wait circle keeps moving with no error or resolution to the wait.

Can you please help? Thank you in advance.

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Jack Brickey
Jack Brickey
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December 30, 2019

Can you share a screen shot of what you are seeing. Can you click on the magnifying glass and click on Projects to see if you are taking to a screen where “Create project” button exists in upper right corner?

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Shahab Najmi
Shahab Najmi December 31, 2019

I could not even get to any buttons (I am a Win 10 user). However, I was able to get around the issue by using mobile version and creating the project. The system now works fine. Thank you for your support nonetheless. 

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