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Unable to create SandBox

I'm am trying to create a sandbox environment like shown on Atlassian documentation here, however, I do not see that option under my settings. 

I have ORG & SITE ADMIN access and we are under the Premium plan.

Attached pictures for reference. Thanks!


1 copy.png2 copy.png

1 answer

1 accepted

1 vote
Answer accepted
Jess Atlassian Team Dec 10, 2020

Hi Veer,

The sandbox is available under Products in the top navigation from the organization administration screen.

The screenshot you posted is from the Site settings > Product access.

If you select the left menu item Back to products, it should take you back to a screen where the general Products menu can be found.

Screen Shot 2020-12-11 at 8.56.52 am.png

Let me know if you have any further questions.





That did it! Thanks for the quick response!!

Like Monique vdB likes this
Jess Atlassian Team Dec 10, 2020

Great news! Enjoy your sandbox.

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