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Unable to change filter access from private to anything Edited

Hi All,

I have all the access form admin to the developer I have around 10 to 15 filters which I need to share in Dashboard and Kanban board but unable to do so as I can't change access of the file from private to anything 



1 answer

0 votes
John Funk Community Leader May 18, 2020

Hi Ankur - Welcome to the Atlassian Community!

Can you share a screenshot of what you are seeing in the Details page for the filter?

HI @John Funk I attached to my question, for example,

I had one filter( as an example) it by default access level as 'Private' and when I made it to any other as public or organization and try to save it won't move or change at all .

adding here also 


This is the filter as private as default : 

screenshto01.PNGreally appreciate your help if this is resolved i would be so much grateful to you 

John Funk Community Leader May 18, 2020

Select who you want to share it with - such as My organization (I would not suggest Public). Be sure to click Add first. Then you can save it. 

I have a similar issue. I can select 'My Organisation' and click add.

But when I try to save it I see a red 'no entry' type symbol so cannot save.


I have 'developer' access up to 'site admin' access. I have tried changing it to 'group' as well. Same issue.

I'm new to jira cloud so could be something simple.


edit filter.png

John Funk Community Leader Jun 29, 2021

It might be a problem with the Global Permissions. Go to Settings > System > Global Permissions. 

Then take a look at the Manage Group Filter subscriptions permissions to see if you have that. 

Thanks so much @John Funk 

There is only one group that is allowed to 'share filters' here. Despite being a site admin, I wasn't in the group set in the global permissions page for 'share dashboards and filters'.


All resolved.

Like John Funk likes this
John Funk Community Leader Jul 01, 2021


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