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Unable to access application after SSL change

CITI Support
CITI Support May 20, 2022

Unable to access application after SSL change

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_
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May 20, 2022

Hi @CITI Support ,

welcome to the Atlassian community!

Please could you specify what happen at client side? Are u using a reverse proxy behind your Jira? Did u import the new certificate into the jdk cacert?

Please take a look to the following article https://confluence.atlassian.com/adminjiraserver/running-jira-applications-over-ssl-or-https-938847764.html

Hope this helps,

Fabio

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Jira
Jira Software
DEPLOYMENT TYPE
SERVER
VERSION
8.12.2
TAGS
AUG Leaders

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