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Unable to Add Team Members to a Project.

We have 2 projects running. 

Project A and Project B

Myself and another team member have invited a new registered user to Project B (who already has access to Project A), but she is not getting an invitation or notification. 

 

Does it have to be the Project Lead that invites users to the project? 

Or how else can we do this successfully?

1 answer

2 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 07, 2021

@bridie 

Welcome to the Atlassian Community.  You need to be a project admin and add them to the project.  Once they have permissions to the project then they will get emails for that project.

Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 07, 2021

I followed what you outlined and it didn't work for me. 

 

I have a free plan and I'm having two projects at Jira. I would like to bring the same team members from the first project to the second project.

As you can see in the picture, I cannot add or search for any of my teammates in the second project. 

 

Any help would be highly appreciated! Thanks

 

Jira Member.png

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 09, 2022

@Surya Yadav Are both projects Jira Software?

@Brant Schroeder yes both projects are Jira Software.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 11, 2022

Are they both on the same instance of Jira software?

@Brant Schroeder, I don't quite understand the meaning of "both on the same instance" in this context

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Aug 17, 2022

@Surya Yadav Do you have multiple Cloud software instances or just one.  They would each have a unique URL.

Only one. 

 

I managed to resolve this by creating some issues and assigning them to team members.

 

I noticed that the free version doesn't allow me to customize a team. 

Like Brant Schroeder likes this
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 24, 2022

@Surya Yadav Can you accept the answer so others can find the correct answer.  

Not sure how to do that. What do I need to do

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 25, 2022

On this page click the accept answer button on the top right under your question.

The question wasn't put forth by me. It was @bridie 

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