Hello everyone,
am stuck with workflow transition
i have two steps status in the workflow which i have added Transition to "ON hold" status
But the problem is
when i move the transition from "Step 1" to "On hold" , then after it shows the Transition of "step 1" and also the "step 2"
which i don't want to be Happen
Kindly provide any solution
when i move from step 1 to on hold and again from on hold to step 1, the other step 2 should not be visible.
The only way I see out of this is having 2 "On-hold" statuses, one for each Step.
Thanks for your quick Response
we can make 2 "On-hold" statuses but what if i want to show that status in the Board
then i have to make to make to columns for both Status
and also need to make 2 different Statuses in the workflow with same name
even also we would face issues in importing data of "Status"
is there any better solution for this problem ?
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Actually, you could map both "On-Hold" statuses onto a single column.
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So when I say 2 "on-hold" statuses, I don't mean they have the same name. It would probably look something like this.
On a board, you can have the two on-hold statuses (Step 1 Hold, Step 2 Hold) mapped to a single board column.
I think this is the simplest solution to what you want.
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On Server, there are a couple of apps that provide a "previous status was" condition. Cloud doesn't support that yet, but you can get close with off-the-shelf functions.
You need a custom field, and four transitions:
Add a field called something obvious like previous-status.
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You could use a (hidden) custom field to mark the origin status and check this field value in the transition condition.
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You need to *create* and extra custom field in which you store the previous status. You can use this field's value to build conditions on.
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