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Trying to use my custom domain

Hello, my Jira Server is running on port 80. I have the base URL set to my website correctly.

When I go to the URL that is set, it always redirects to my VPS's IP, is there any way to keep it as the URL?

 

I'm running Jira off a Windows 2012 R2 Server.

1 answer

0 votes
Daniel Ebers Community Leader Nov 22, 2020

Hi Cane,

welcome to the Atlassian Community!

Unfortunately this is way too less information to say anything specific about.
Basically if you followed the setup guide, the DNS settings for your domain are correct and there is not redirect this should not happen.

In case you use IIS on Windows server there might be still a configuration change needed, perhaps also in tomcat configuration (as per linked guide above).

Cheers,
Daniel

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