Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Tracking time for inactive users

Hi, I need to have opportunity to track time for inactive users (they are fired employees).

I tried to do it via JAVA (WorklogService). The inactive user is reporter of issue. The project permissions allows reporter work on issues. Although I get error: you do not have the permission to associate a worklog to this issue.

Any suggestions? May be, is it possible to grant additional permissions to reporter and fix it?

1 answer

1 accepted

3 votes
Answer accepted
Emre Toptancı _OBSS_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
Jul 08, 2022

Inactive users are disabled from a user management perspective. Jira won't allow you to use them for anything. Not through the UI, not via Java API or REST API.

Your only bet could be activating them temporarily to do what you need, then disabling them again.

This is a very bad and sad scenario.

A client of mine has just asked for total amount of time a project had a time log.

I had at least 20 employees on this meanwhile. I'll have to activate and deactivate'em all just to extract appointments reports on Time Tracker.


As read only statistics, it should work. The appointment still exists, right? Jira is not that cheap to limitate reports in the past like this.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events