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To restore ticket within JIRA Project

JIRA ticket has been deleted from the Edhub FGR project, it contains a lot of relevant information for us

1 answer

1 accepted

3 votes
Answer accepted

Hi @lester Kacprzak

Unfortunately, there is no way to recover a deleted issue unless you had a backup to restore it from,  or having a plugin for that, such as: Who deleted my issues for Jira Server.

This question has been asked before, perhaps you can find additional information on this community post: https://community.atlassian.com/t5/Jira-questions/Is-it-possible-to-recover-a-deleted-issue/qaq-p/847299

Hopefully this answers your question.

David
ServiceRocket

We have a backup, what is the process restore one JIRA project from the backup Database. 

Hi @lester Kacprzak

Good thing you have a backup.

The restore process will depend on the type of backup you have.

  • Is it a Database Backup ? Link
  • Is it an XML backup ?  Link 

The import will also depend on the Jira version you are running, kindly make sure that the guide you are using matches your Jira version.

Regards,
David

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