Time tracking date / time formatting

Iain Waddell December 2, 2021

The date / time format for time tracking seems to be stuck on US format.

I've recently discovered I was using US language. I've switched to UK format and logged out and back in, but my date / time for time tracking is still in US format

12/2/2021 12:29 PM

How can I change this to be UK formatted 02/12/2021 12:29?

 

4 answers

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Remi
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February 20, 2024

I have the same problem.

Looks like there is a workaround in this closed Jira Issue: New Issue View does not respect Jira's Advanced Settings Date Format (JRACLOUD-68381)

And an open ticket posted as "Under concideration" here, so feel free to upvote it: Allow further customization for date and date/time field (that's not limited to Account preferences) (JRACLOUD-76814) 

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James Dent
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February 1, 2024

Same exact issue in 2024. 

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Jennifer Iglesias Morales December 17, 2021

Hi, It happens exactly the same

0 votes
Bryan Trummer
Community Leader
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December 2, 2021

Hello @Iain Waddell as far as my understanding, with Cloud you are not able to update the time view just for your individual profile as it is a system-level setting. So the date and time formatting will always display what is set at the Jira level. 

Iain Waddell December 3, 2021

Thanks for the feedback.

Since all of our team are based in Europe, how would my manager change this?

Can you tell me where I can point him to get this changed?

Bryan Trummer
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December 10, 2021

Hi, @Iain Waddell Sorry for my delayed response here. If you are wanting to have that formatting changed for the entire Jira cloud instance you will want to make sure that your Manager has admin access. They will then want to navigate to the admin screen, this can be done by selecting the cog icon on the top right corner by the profile picture. From there on the left-hand side, there will be an option called "Look and Feel", scroll down to the Date/Time formats and it can be changed from there.

Once again this will change it for the entire Jira instance for all users, so I advise to make sure that all accessing this Jira are good with this type of update.

Iain Waddell December 15, 2021

Thanks. I asked our administrator and apparently we're already configured for European dates:

Date Formatting.png

but whenever I try to enter a time tracking:

Time Tracking.png

As you can see these appear to be in US format. Can you tell me how to fix this?

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Bryan Trummer
Community Leader
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December 15, 2021

Hello @Iain Waddell - I am not 100% certain on that one. Will need to do some looking into this.

Kevin Davies December 28, 2021

I'm seeing exactly the same behaviour; is there any update on this please?

Iain Waddell January 19, 2022

Hello @Bryan Trummer - I was wondering if you'd been able to find anything on this. It's still as annoying in 2022 as it was in 2021.

Casumo Services January 31, 2022

Same issue here, wondering if it will get fixed.

Andrey Permyakov January 31, 2022

Has anyone got the bug?

Like Casumo Services likes this
Casumo Services February 1, 2022

@Andrey Permyakov yes we have this issue.

Andrey Permyakov February 1, 2022

@Casumo Services 

Can you share the issue link?

Casumo Services February 1, 2022

@Andrey Permyakov what issue link? What do you mean?

Iain Waddell February 1, 2022

I think @Casumo Services meant he is experiencing the same issue, not that he's from Atlassian and has logged the issue.

Iain Waddell February 23, 2022

Hello @Bryan Trummer I did message in January but no response, so I'm trying again. Have you had a chance to find out anything more on this issue?

From the comments it would appear a few others are also annoyed by this issue.

Sarathi Chatterjee May 23, 2023

Hi guys ?

Same issue here in the UK .

Any thoughts ? 

Thanks 

Steve October 26, 2023

Same problem in Australia. 

Can someone official please look at this bug?

Dániel Ballabás - EverIT
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
October 27, 2023

Hi Steve and everyone looking for an answer,

Data and time formats are tied to the language settings you have on Jira Cloud: https://support.atlassian.com/jira-software-cloud/docs/how-do-date-and-time-formats-work-in-the-issue-view/

One workaround is to explore the free and paid time tracking apps on the Atlassian Marketplace, some will allow you to better customize these fields.

Our app (I work for one of the vendors, EverIT) offers the following customization on the user level:

For date formats, you can pick between YYYY-MM-DD, DD-MM-YYYY, MM-DD-YYYY or MM/DD/YYYY, or create your own version, and for time formats, you can pick between HH:mm, H:mm, HH:mm a, H:mm a, or create your own format.

2023-10-27 14_12_25-Timetracker - Jira.png
Best,
Daniel

Iain Waddell October 27, 2023

Thanks Daniel, but there's a bug, it's not tied to the language, as you suggest.

I'm configured for English (UK) and I still get US date format.

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