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Time tracking date / time formatting

The date / time format for time tracking seems to be stuck on US format.

I've recently discovered I was using US language. I've switched to UK format and logged out and back in, but my date / time for time tracking is still in US format

12/2/2021 12:29 PM

How can I change this to be UK formatted 02/12/2021 12:29?


2 answers

Hi, It happens exactly the same

0 votes
Bryan Trummer Community Leader Dec 02, 2021

Hello @Iain Waddell as far as my understanding, with Cloud you are not able to update the time view just for your individual profile as it is a system-level setting. So the date and time formatting will always display what is set at the Jira level. 

Thanks for the feedback.

Since all of our team are based in Europe, how would my manager change this?

Can you tell me where I can point him to get this changed?

Bryan Trummer Community Leader Dec 10, 2021

Hi, @Iain Waddell Sorry for my delayed response here. If you are wanting to have that formatting changed for the entire Jira cloud instance you will want to make sure that your Manager has admin access. They will then want to navigate to the admin screen, this can be done by selecting the cog icon on the top right corner by the profile picture. From there on the left-hand side, there will be an option called "Look and Feel", scroll down to the Date/Time formats and it can be changed from there.

Once again this will change it for the entire Jira instance for all users, so I advise to make sure that all accessing this Jira are good with this type of update.

Thanks. I asked our administrator and apparently we're already configured for European dates:

Date Formatting.png

but whenever I try to enter a time tracking:

Time Tracking.png

As you can see these appear to be in US format. Can you tell me how to fix this?

Like Kevin Davies likes this
Bryan Trummer Community Leader Dec 15, 2021

Hello @Iain Waddell - I am not 100% certain on that one. Will need to do some looking into this.

I'm seeing exactly the same behaviour; is there any update on this please?

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