Time tracking date / time formatting

[Iain Waddell]

The date / time format for time tracking seems to be stuck on US format.

I've recently discovered I was using US language. I've switched to UK format and logged out and back in, but my date / time for time tracking is still in US format

12/2/2021 12:29 PM

How can I change this to be UK formatted 02/12/2021 12:29?

[Jennifer Iglesias Morales]

Hi, It happens exactly the same

[Bryan Trummer]

Hello @Iain Waddell as far as my understanding, with Cloud you are not able to update the time view just for your individual profile as it is a system-level setting. So the date and time formatting will always display what is set at the Jira level. 

[Iain Waddell]

Thanks for the feedback.

Since all of our team are based in Europe, how would my manager change this?

Can you tell me where I can point him to get this changed?

[Bryan Trummer]

Hi, @Iain Waddell Sorry for my delayed response here. If you are wanting to have that formatting changed for the entire Jira cloud instance you will want to make sure that your Manager has admin access. They will then want to navigate to the admin screen, this can be done by selecting the cog icon on the top right corner by the profile picture. From there on the left-hand side, there will be an option called "Look and Feel", scroll down to the Date/Time formats and it can be changed from there.

Once again this will change it for the entire Jira instance for all users, so I advise to make sure that all accessing this Jira are good with this type of update.

[Iain Waddell]

Thanks. I asked our administrator and apparently we're already configured for European dates:

but whenever I try to enter a time tracking:

As you can see these appear to be in US format. Can you tell me how to fix this?

[Bryan Trummer]

Hello @Iain Waddell - I am not 100% certain on that one. Will need to do some looking into this.

[Kevin Davies]

I'm seeing exactly the same behaviour; is there any update on this please?

[Iain Waddell]

Hello @Bryan Trummer - I was wondering if you'd been able to find anything on this. It's still as annoying in 2022 as it was in 2021.

[Casumo Services]

Same issue here, wondering if it will get fixed.

[Andrey Permyakov]

Has anyone got the bug?

[Casumo Services]

@Andrey Permyakov yes we have this issue.

[Andrey Permyakov]

@Casumo Services 

Can you share the issue link?

[Casumo Services]

@Andrey Permyakov what issue link? What do you mean?

[Iain Waddell]

I think @Casumo Services meant he is experiencing the same issue, not that he's from Atlassian and has logged the issue.

[Iain Waddell]

Hello @Bryan Trummer I did message in January but no response, so I'm trying again. Have you had a chance to find out anything more on this issue?

From the comments it would appear a few others are also annoyed by this issue.

[Sarathi Chatterjee]

Hi guys ?

Same issue here in the UK .

Any thoughts ? 

Thanks