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The chart cannot be shown because there are no issues.

Can someone explain me why i stopped watching my issues in my preview sprints? I can not check my burnchart history, PLEASE HELP! Im pretty worry about it. The message is "The chart cannot be shown because there are no issues".


Besides, in the sprints reviews i can watch, it is not showing me the issues of every single sprint finished.


Waiting for some reply can help

My Best regards and wishes to all the community

1 answer

Hi @Luis Gonzalez

Reports rely on the issues which were in previous sprints being part of the filter.

A simple check worth doing first is does the board filter exempt old issues - for example:

  • Filtering out issues based on done statuses or resolutions not being empty
  • Filtering out based on resolved date being X days ago

Check this out first and let us know if this helps. If not, perhaps a screenshot of your report page and the filter would be a good next step!


Hello, @Stephen Wright _Elabor8_ 

I also have the same issue. Please see the filter and the screenshot below. 

project = PAN ORDER BY Rank ASC


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