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TestRail Integration

Plugin "Jira_Cloud_REST" returned an error: Invalid user or password or insufficient permissions for the integration user (HTTP code 401). Please check the Jira User value in the Integration and/or User Settings has been configured correctly.

2 answers

Please , I have a problem with the integration TestRail in JIra. Can you help me?


And dont know if it is the correct url. Thanks @JimmyVanAU 


Hi Jenny,

You're in Testrail on Jira Cloud. I will suggest a few things. Please try in order:


Hi Ajay,

It's best to check the authentication method you've used. As you're using Jira cloud, an API token is recommended. See for more details.

If you're still having issues, then check the permissions associated with your account and whether you're able to perform these actions ordinarily, outside Test Rail.

Cheers, Jimmy

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