Hi,
I configured a project in Jira Service Management and now the team that is using it is happy with the final result.
I would like to keep the project as my test environment and with all the necessary permissions set, it won't be visible to the final customers.
I would also like to clone the project and configure the cloned project as the production project.
I have seen that there are add-ons like Project Configurator for Jira that do exactly what I need, but I think I understood that it requires two instances of Jira and I would like to do everything in one instance.
Is there an easy solution like making configuration changes to one project and pushing it to another project, while this project is in use?
Thanks,
Andrea
Hi Andrea,
Unfortunately Project Configurator was designed to migrate projects between different instances and not to copy configurations between projects in the same JIRA instance. What you need requires some manual changes, i.e .:
Those manual changes have to be done very carefully, so I recommend that you test it in a staging instance first.
I hope it helps.
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