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Tempo planned time report export calculates total hours incorrectly

Within planned time report on screen the total hours per person per project for the selected period is correct. However when report is extracted to Excel the report multiplies the number of days within the date range by number of hours per day and the total hours for the month is therefore overstated

For example

Planned time report shows 23 days * 7.5 = 172.5 for March period 1st to 31st

When exported this becomes 31 days * 7.5 = 232.5 total hours

Is it possible to have export only take the planned total hours as entered and not calculate from the period

1 answer

Hi @Sharon Britton

Thank you for bringing this to our attention.

I can confirm that this is a bug and have forwarded it to the development team for maintenance. We will announce the release of a fix for this problem on https://tempo-io.atlassian.net/wiki/spaces/CLOUDNEWS/pages/242844029/Tempo+Cloud+Releases

Best regards
Susanne Götz
Tempo team 

thanks how long would it typically take to resolve a bug?

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